Reopening Notice to JTCHS Patients

Notice to Patients:

Your health and safety are important to us and we look forward to caring for you. It has been a challenging time for all of us as we experienced changes in our daily lives, including how we manage our health care needs.

As you prepare for a future appointment, we want you to know that we have implemented many new guidelines to keep you and our employees safe. Whether you arrive at one of our facilities for care or access our providers through virtual visits, we want you to be prepared and to feel safe.

You will notice the following guidelines upon arrival to our facilities:

  • No visitors allowed with adult visits unless providing physical assistance. We welcome your loved one(s) to participate virtually via your smartphone or tablet. We can help you make that connection.

  • Pediatric patients
    may be accompanied by one adult.
  • All guests must wear a face covering or face mask. Please remember to make sure it covers your nose and mouth at all times, and do not remove it unless asked to do so by your provider. Please note that children under two years of age do not need to wear a mask.
  • Screenings will be conducted that will include questions about your potential exposure to COVID-19, any current symptoms, and will include a temperature reading.
  • If you are scheduled for a procedure, you may be tested in advance by us prior to the procedure. For your convenience, we will provide COVID-19 testing at multiple sites. Call (305) 694-6268 to schedule an appointment.
  • If you are uncomfortable with coming onsite to see your provider, you may ask for a virtual visit. Please note the instructions for this posted on our website at www.jtchs.org.
  • You may notice your provider without a tie, suit jacket, dress, or lab coat. That’s because we are wearing clothes that can be washed daily as we return home to our families.
  • You will notice changes in our facilities that have been implemented to help maintain social distancing. These changes include spacing of chairs to avoid crowded waiting rooms and you may be asked to wait in your vehicle and be called in when the provider is ready to see you.

If you have any questions, please contact us at (305)637-6400.  We are here for you.

Sincerely,

Your Health Care Providers

Jessie Trice Community Health System

COVID-19 testing funded by Miami-Dade County
using federal CARES Act CRF funds

Reopening Notice to JTCHS Patients
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Telehealth Self-Registration

JTCHS JoinCareTeam Instructions

1.Type: joincareteam.com/patients/registration into the browser.

2. Enter your email address and create password. Enter your password again. Then click register.

NOTE: Password must contain at least one each of: uppercase letter, one lowercase letter, one number, and one special character.

3. Please go to your email.

4. Click on confirm my account.

5. Now through your JoinCareTeam account, re-enter your email and password. Then click Login.

6. Now create your profile by entering your name and date of birth. You also have the option of uploading a photo of yourself, but you do not have to. Please also select whether you identify as male or female.

7. You may be provided instructions on this step by your provider’s staff. If not, please skip this step.

8. You are almost done. Now enter your address and phone number. Click “Save.”

9. Your profile is successfully updated. You are now ready for your first telehealth consultation! Note you also have the capability of booking (requesting) appointments.

Telehealth Self-Registration
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A Message from Your Chief Medical Officer

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Jessie Trice Community Health System is working diligently to ensure the needs of our community are being met. As always, the health and safety of our patients are most important to us. We are closely monitoring the COVID -19 and are following the established guidelines of the Centers for Disease Control (CDC). Additionally, we are working closely with our local department of health and laboratories.

If you have a fever, cough, shortness of breath, or if you have come into close contact with someone known to have Coronavirus and/or have traveled outside the country in the past 14 days, please call ahead (305) 694-6268 before you come into the health center and inform us of these symptoms and risk factors. We will provide further instruction to you. In some instances, we may provide on-site testing.

Infection prevention and control are our most impactful measures:

  • Washing your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.


For more information and the latest updates:

Please visit flhealthCOVID19.gov or the Coronavirus Hotline at 866-779-6161. Remember, you are our most valued customer.

You may also reach us daily (Saturdays and Sundays included) via telehealth sessions with a JTCHS provider and staff. Please speak with your provider’s office staff for assistance.

Additionally, we will stay in touch with you via our CareMessage texting system. We are here for you.

Sincerely,

Joyce Lawrence, MD

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A Message from Your Chief Medical Officer
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Jessie Trice Community Health System Transforms the Face of Healthcare

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In this age of technological advancement, it’s important to embrace new forms and faces in the healthcare arena. The Jessie Trice Community Health System has done just that. Patients who visit the health care provider will now be greeted by a friendly robot by the name of Pepper. The humanoid robot is designed to communicate with patients and help JTCHS fine tune its service arsenal.“We are transforming the face of healthcare,” said Annie Neasman, president/CEO of JTCHS. “We are committed to strengthening our quality health care services and providing the best and highest quality patient centered care in our community.”

Pepper, the Robot, affectionately referred to as “The Pepper Upper” – imparts optimism and hope into patients and serves as a shield of steel – he protects patients from illness with care, compassion and satisfaction.

Stay tuned for more information on how JTCHS is transforming the face of healthcare.

Jessie Trice Community Health System Transforms the Face of Healthcare
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Jessie Trice Community Health System’s $60.5 Million Economic Impact

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Florida’s federally qualified health centers (FQHCs) have provided comprehensive, culturally competent, high quality primary health care services to medically underserved communities for more than 50 years. Florida’s 49 FQHCs treat 1.5 million patients at more than 500 locations statewide. Sites also include mobile medical, dental, and vision units.

The Jessie Trice Community Health System, Inc. (JTCHS) operates 55 locations across Miami-Dade County. These sites provided 156,300 visits to 44,400 unduplicated patients in 2018 – of which 94.6% of patients reporting incomes were at or below 200% of the poverty level and 87.1% of patients were either covered by Medicaid or had no insurance.

Using IMPLAN modeling software, the state primary care association, the Florida Association of Community Health Centers (FACHC), has determined the overall estimated economic impact of the Jessie Trice Community Health System in 2018 was $60.5 million. 

There is an additional return on investment of $0.94 for each $1.00 invested in JTCHS, which nearly doubles the impact of any investment in this FQHC.

The Jessie Trice Community Health System acts as a valuable employer, accounting for 553 jobs in 2018 throughout their service area. In addition to the 301 positions at the health center (direct jobs), the 55 locations also contribute to 213 additional indirect/induced jobs as a result of respending of monies throughout the community, at large.

Jessie Trice Community Health System (JTCHS) is one of Miami-Dade County’s preeminent federally qualified community health care centers, governed by a remarkably dedicated Board of  Directors (51% of the members are users of the medical & dental services) and a diverse, incredibly talented, committed family of providers and staff. JTCHS is a Florida 501 (c) 3, notfor-profit, Federally Qualified Health Center (FQHC), which has been serving Miami-Dade County since 1967. JTCHS served its first patients from a trailer and more than 50 years after its founding, JTCHS owns and operates (15) health clinics which includes a 40- bed Women’s Residential Center for substance use and two (2) universities. We also provide health care to forty (40) school-based health clinics.

Clinical outcomes and a focus on reducing healthcare disparities rank us among the best community healthcare organizations in the nation, according to accreditation reviews from the Joint Commission. Our Ambulatory and Behavioral Health programs have been Joint Commission accredited since 1999. We were the 1st FQHC in the state and in 2011 we were 1st in Florida to be certified as a Patient Centered Medical Home (PCMH). We focus on prevention and intervention initiatives like diabetes, HIV/AIDS, pediatric asthma, cardiovascular, hypertension, dental caries in children, prenatal/perinatal health, immunizations, cancer and depression to name a few.

The Florida Association of Community Health Centers (FACHC) is designated as Florida’s Primary Care Association (PCA). The primary mission of FACHC is to improve access to quality health services by bringing together agencies, legislators and key persons able to affect health care services. Learn more about FACHC and the FQHCs detailed in this report at our website: http://www.fachc.org

Jessie Trice Community Health System’s $60.5 Million Economic Impact
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Jessie Trice Community Health Foundation Gets Website Makeover

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Having a cool and easy to navigate website is ideal for any organization, right? Well, the Jessie Trice Community Health Foundation, Inc. now has one.

The Foundation’s website was recently renovated to highlight its new initiatives in a more creative manner. Viewers can now learn how to donate to the Foundation, raise funds for its causes, and participate at one of its many events. Viewers can also have access to the Foundation’s latest and greatest news by reading its Feature Stories.

“We are thrilled to have a new Foundation website that is in concert with our goals and objectives,” said Annie Neasman, president/CEO of JTCHS. “The features of the new site will help us to continue offering quality healthcare beyond compare.”

Jessie Trice Community Health Foundation Gets Website Makeover
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Celebrating 50 Years of Service

The Jessie Trice Community Health Center celebrates 50th years of providing quality and affordable healthcare services to the South Florida community. In recognition of reaching this unprecedented milestone, JTCHC recently hosted its 50th Anniversary Gala. During the celebration, the organization announced that it has officially changed its corporate name to Jessie Trice Community Health System.

“For five decades the Jessie Trice Community Health Center has been committed to ensuring that residents of our community have access to quality, yet affordable healthcare,” says President and CEO, Annie Neasman. “The new name change reflects our growth as a health organization and our ongoing commitment to providing a wide-range of health services to the South Florida community.”

Highlights of the 50th Anniversary Gala included an awards presentation, musical performances and a special reveal of the health center’s name change and logo. The gala was generously sponsored by Rudy Larrimore, Jackson Health System, Mutual of America, Synergy

Billing, Aetna, Art of Health, Commissioner Audrey M. Edmonson, Commissioner Barbara J. Jordan, Dr. Dorothy Bendross-Mindingall, Health Foundation of South Florida, Healthy Start Coalition, Dr. James Bridges, The Children’s Trust and Waste Management. Partners also included AT&T, Bank United, Baptist Health, Belefonte Tacolcy Center, Black Nurses Association, Broward Community & Family Health Center, Inc, Carla Jones, Esq., Cigna, Florida Association of Community Health Centers, Florida International University – Dr. Ora L. Strickland, Gallagher, Henri Pierre-Jacques, Henry Schein, Irene Taylor-Wooten, Lawrence Homes, Inc. DBA, Wish Foundation, Matthew V. Lawrence III, Miami Beach Community Health Center, Nova Southeastern University, Sunshine Health, United Health Care, University of Miami- Dr. Schwartz.

The Jessie Trice Community Health System, Inc. is a Florida 501(c)3, not-for-profit, Federally Qualified Health Center, which has been serving Miami-Dade County since 1967. A community mainstay, JTCHS owns and/or operates fifty-four (54) facilities, which includes eleven (11) Comprehensive Primary Care centers, including a women’s substance use residential program, forty (40) school-based locations and two (2) university centers. JTCHS’s multicultural, multilingual, and multidisciplinary staff serves a diverse population of over 47,000 patients who make more than 187,000 visits annually. WE KNOW how to satisfy our patients and have been doing so for decades.

Celebrating 50 Years of Service
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JTCHS’s Opa Locka Children’s Wellness Center Hosts Live Cooking Demo with Celebrity Chef

In an effort to encourage healthy eating habits in a fun, meaningful and engaging way, the Jessie Trice Community Health System hosted a “Live Healthy Cooking Demo” with Chef Richard Ingraham. Chef Ingraham is personal chef to NBA All-Star, Dwyane Wade and wife/actress Gabrielle Union. This free event took place at the JTCHS – Opa-Locka Children’s Wellness Center.

During the live demo, Chef Ingraham demonstrated a number of healthy, affordable and delightful meals for the JTCHS’s pediatric patients and their families. Attendees not only received an opportunity to watch the cooking demonstration, but also participated in the experience by creating their own dishes under the guidance of Chef Ingraham and his assistant, Chef Natasha Wong. Among the delightful menu selections featured were: Mexican lasagna, fresh fruit and veggie juice and a yogurt parfait for the perfect dessert.

The Jessie Trice Community Health System, Inc. is a Florida 501©3, not-for-profit, Federally Qualified Health Center, which has been serving Miami-Dade County since 1967. A community mainstay, JTCHS owns and/or operates fifty-four (54) facilities, which includes eleven (11) Comprehensive Primary Care centers, including a women’s substance use residential program, forty (40) school-based locations and two (2) university centers. JTCHS’s multicultural, multilingual, and multidisciplinary staff serves a diverse population of over 47,000 patients who make more than 187,000 visits annually. WE KNOW how to satisfy our patients and have been doing so for decades. For more information, please call (305) 805-1700.

JTCHS’s Opa Locka Children’s Wellness Center Hosts Live Cooking Demo with Celebrity Chef
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Jessie Trice Community Health System Receives Top Honors from the Health Resources Services Administration

The Jessie Trice Community Health System (JTCHS) has been named a “Health Center Quality Leader” by the U.S. Health and Human Services’ Health Resources Services Administration (HRSA).

“We are committed to providing quality health care services to all in the South Florida community,” says Annie Neasman, President and CEO of JTCHS. “This recognition is a tremendous honor for us, and we are delighted to be among the top in the nation for delivering effective, proven and affordable healthcare services to our patients.”

In a letter sent to Neasman from HRSA Administrator, George Sigounas, MS, Ph.D., shared that  “As a Health Care Quality Leader, Jessie Trice Community Health System achieved the best overall clinical performance among all health centers, placing in the top 30 percent of the adjusted quartile rankings for Clinical Quality Measures.  Thank you for your commitment to providing quality primary health care services to your community.”

The Jessie Trice Community Health System, Inc. is a Florida 501©3, not-for-profit, Federally Qualified Health Center, which has been serving Miami-Dade County since 1967. A community mainstay, JTCHS owns and/or operates fifty-four (54) facilities, which includes eleven (11) Comprehensive Primary Care centers, including a women’s substance use residential program, forty (40) school-based locations and two (2) university centers. JTCHS’s multicultural, multilingual, and multidisciplinary staff serves a diverse population of over 47,000 patients who make more than 187,000 visits annually. WE KNOW how to satisfy our patients and have been doing so for decades. For more information, please call (305) 805-1700.

Jessie Trice Community Health System Receives Top Honors from the Health Resources Services Administration
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